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Citizens Advice Bureau Open New Drop-in Advice Service

Westminster residents will now find it even easier to get the vital information and advice they need to sort out debt, housing, immigration and other life challenging problems.

A new Advice Shop launched today, Monday 12 November, in Paddington, will provide a free walk-in information and advice service for everyone living in Westminster or for those who are homeless, with no connection to anywhere outside Westminster.

A number of statutory and voluntary services will all be onsite to make it easier for people to access a range of providers at once under the same roof. Services include Carer’s Network, City of Westminster’s Trail Blazer Project, Migrants Resource Centre, Shelter and Westminster Councillors.

Citizens Advice Westminster CEO Shirley Springer, based in Conduit Place, Paddington said:

“ We are delighted to be increasing support for our clients with this service that forms part of the new three-five year information and advice contract we have just been awarded by Westminster City Council. As one of the first advice bureau launched in 1939 at the start of the war, this means we are moving into our 80th year of  supporting Westminster residents and their families to resolve life’s problems such as debt, money, housing and homelessness.  We are also seeing an increase in clients seeking our help to deal with the hardship caused by the recent roll-out of Universal Credit. The Advice Shop will provide assistance with debt, benefits, housing and homelessness, health and community care, immigration and nationality issues, consumer problems, crime and noise disturbance. ”

Residents can still access Citizens Advice Westminster services in the usual way, through the Adviceline telephone service, via our website or face to face at a drop-in centre https://www.westminstercab.org.uk/advice/

Notes to Editors

For further information about our Advice Shop service please contact Adam Zaki, Advice Partnership Coordinator: telephone 020 7706 6037 or email advicecoordinator@westminstercab.org.uk

Citizens Advice Westminster is an independent charity providing free and impartial advice and information to residents of Westminster on a range of issues ranging from debt and finance to housing, homelessness, employment, immigration and nationality issues. http://www.westminstercab.org.uk